1. Scope
These terms apply to the Language Ranch learning platform on languageranch.com: free accounts, the subscription and one-time course purchases. Lessons with a teacher are covered by the school rules instead.
Your contract partner is Oryna Dovhai, trading as Language Ranch (email: [email protected], phone: +43 677 62888584). These terms are available in English, Ukrainian and German. The contract language is English, and if the versions differ, the English one applies.
2. Your account
You sign in with a Google account. An account is for one person; do not share it. If you are under 18, you need the consent of a parent or guardian to buy anything on the platform.
3. What you get
- Subscription. While it is active, you can use all content marked as part of the subscription: premium courses, lessons and flashcard decks. We add, improve and sometimes remove content over time.
- Course purchase.You get lifetime access to the course you bought. "Lifetime" means for as long as Language Ranch operates the platform. We may improve the course over time.
4. Prices and payment
Prices are shown in euros before you pay, and they are final prices. As a small business owner under § 6(1) no. 27 of the Austrian VAT Act (UStG), we charge no VAT. Payment is handled by Stripe, with the payment methods offered on its checkout page. The subscription is paid monthly in advance and renews automatically each month until you cancel it.
5. How the contract is made
When you click the buy or subscribe button, you go to Stripe's checkout page. There you enter your payment details and can check and correct them. The contract is made when you confirm the payment there. Before that you can stop at any time by closing the page or going back. You get access right after paying, and we send you a confirmation by email. We do not keep a copy of the contract text for you, so save or print these terms if you want one.
6. Cancelling the subscription
You can cancel at any time in your profile under "Manage billing", or by emailing us. The cancellation takes effect at the end of the month you have paid for, and you keep access until then. Cancelling does not refund the current month; to get your money back, use your right of withdrawal (section 7) within the first 14 days.
7. Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is made.
To withdraw, tell us (Oryna Dovhai, Language Ranch, email: [email protected], phone: +43 677 62888584) with a clear statement, for example by email. You can use the model form below, but you do not have to. You can also withdraw online at languageranch.com/withdraw. Sending your withdrawal before the 14 days are over is enough to meet the deadline.
Effects of withdrawal. If you withdraw, we refund all payments we received from you without undue delay, and at the latest within 14 days of receiving your withdrawal. We use the same payment method you used, and you pay no fees for the refund. We refund the full price even if you already used the course or the subscription during those 14 days. Your access to what you bought ends when we process the refund.
Model withdrawal form
(Fill in this form and send it back only if you want to withdraw.)
To Oryna Dovhai, Language Ranch, [email protected]:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following digital content / the provision of the following service (*):
Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is sent on paper)
Date(*) Delete as appropriate.
8. Warranty
The statutory warranty for digital content and digital services applies (Austrian Consumer Warranty Act, VGG). If something does not work, tell us and we will fix it. We try to keep the platform available at all times, but short interruptions for maintenance or updates can happen.
9. Liability
We are liable without limitation for damage caused intentionally or by gross negligence, and for personal injury. We are not liable for other damage caused by slight negligence. Mandatory liability under the law, such as product liability, stays unaffected.
10. Using the content
The lessons, courses, decks, audio and texts on the platform are protected by copyright. You may use them for your own learning. You may not copy, sell or share them with others, or share your access. What you create yourself, such as your own decks or written answers, stays yours; you allow us to store and show it as needed to run the platform for you. If you seriously break these terms, for example by sharing your account or redistributing our materials, we may block your account.
11. Changes and end of the platform
A purchase is governed by the terms shown when you made it. If we change these terms, we tell subscribers by email before the change affects them, and you can cancel the subscription if you do not agree. If we ever stop operating the platform, access to the platform, including lifetime course access, ends. We will let you know by email beforehand.
12. Law and disputes
Austrian law applies. If you are a consumer living in another country, you keep the protection of the mandatory consumer law of that country. If you have a problem, please write to us first at [email protected]; we will try to solve it with you.